Hello everybody! this is my first attempt at blogging so wish me luck.
So, how do people feel about all the security messurs in place with banks? I thought they were a great idea until I could not get through to my bank via the phone as they thought I was not the owner of the account. The point of me calling them is because my account is not held in Bristol and the branch would not deal with me. So I thought I would call them and find out why they had returned my cheque when I had money in my account to honour it. The cheque was to pay for books from my Dad's company so you can imagine the embarrassment of having it returned, seeing that it went to my Mum in the office. So not only was I annoyed that they had not paid it as there was money in the account, I then could not talk to anyone because they assumed from the questions I answered that I was not the account holder!!! So now I am annoyed as I tried to change my bank account to another bank and they siad I did not have enough evidence to prove who I was even though I had a passport, driving licence and bank statements to prove it!! so all in all I just felt like ranting about it!!!